Your privacy is important to us. It is Trinity Haven’s policy to respect your privacy and comply with any applicable law and regulation
regarding any personal information we may collect about you, including across our website, trinityhavenindy.org, and other
sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person
(such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or
online service.
In the event our site contains links to third-party sites and services, please be aware that those sites and services have their own
privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how
they collect and use personal information. This Privacy Policy does not apply to any of your activities after you leave our site.
This policy is effective as of October 27, 2025
Last updated: October 27, 2025
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any
of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our
products and services.
Log Data
When you visit our website, our servers may automatically log the standard data provided by your web browser. It may include your
device’s Internet Protocol (IP) address, your browser type and version, the pages you visit, the time and date of your visit, the time
spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the site, we may automatically collect data about the error and the
circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do
when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors,
even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other
data to personally identify individual persons.
Personal Information
We may ask for personal information – for example, when you submit content to us or when you contact us — which may include one
or more of the following:
- Name
- Phone/mobile number
- Home/mailing address
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason for doing so. In which instance, we only collect
personal information that is reasonably necessary to provide our services to you.
Collection and Use of Information
We may collect personal information from you when you do any of the following on our website:
- Use a mobile device or web browser to access our content
- Contact us via email, social media, or on any similar technologies
- When you mention us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed
in a manner that is incompatible with these purposes:
- to provide you with our platform’s core features and services
- to enable you to customize or personalize your experience of our website
- to contact and communicate with you
- for analytics, market research, and business development, including to operate and improve our website, associated applications,
and associated social media platforms
We may combine voluntarily provided and automatically collected personal information with general information or research data we
receive from other trusted sources. For example, Our marketing and market research activities may uncover data and insights, which
we may combine with information about how visitors use our site to improve our site and your experience on it.
Security of Your Personal Information
When we collect and process personal information, and while we retain this information, we will protect it within commercially
acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
Although we will do our best to protect the personal information you provide to us, we advise that no method of electronic
transmission or storage is 100% secure and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within
the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Personal Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your
information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an
email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining
open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer
required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
However, if necessary, we may retain your personal information for our compliance with a legal, accounting, or reporting obligation
or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13 and we do not knowingly collect personal
information about children under 13.
Disclosure of Personal Information to Third Parties
We may disclose personal information to:
- a parent, subsidiary or affiliate of our company
- third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service
providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving
providers, marketing providers, professional advisors, and payment systems operators - our employees, contractors, and/or related entities
- our existing or potential agents or business partners
- credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have
provided to you - courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or
prospective legal proceedings, or in order to establish, exercise, or defend our legal rights - third parties, including agents or sub-contractors who assist us in providing information, products, services, or direct marketing to
you - third parties to collect and process data
- an entity that buys, or to which we transfer all or substantially all of our assets and business
Third parties we currently use include:
- Google Analytics
- Constant Contact
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal
information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it
may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this
privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have
such person’s consent to provide the personal information to us.
Marketing permission: If you have previously agreed to us using your personal information for direct marketing purposes, you may
change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading,
please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to
be inaccurate, incomplete, misleading, or out of date.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless
your personal information is required to provide you with a particular service or offer (for example providing user support), we will
not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts
or other benefits, or imposing penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with laws applicable to us in respect of any data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us
using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and
respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You
also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Opt out of communications: You may opt out of receiving communications from us, including marketing and promotional
messages, at any time. To do so, use the opt-out facilities provided in the communication. For example, you can click the
“unsubscribe” link included in any marketing email we send you, reply “STOP” or “UNSUBSCRIBE” to any SMS messages we send
you, or contact us directly using the contact information provided in this privacy policy. In certain cases, we may request additional
information to verify your identity before processing your opt-out request.
Please be aware that even if you opt out of communications, we may still contact you when necessary for non-promotional purposes,
including, but not limited to, managing your account, responding to service inquiries, or providing important updates related to your
use of our services.
Business Transfers
If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, we would include data,
including your personal information, among the assets transferred to any parties who acquire us. You acknowledge that such
transfers may occur, and that any parties who acquire us may, to the extent permitted by applicable law, continue to use your
personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights
we have over such information.
Limits of Our Policy
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and
policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
Changes to This Policy
At our discretion, we may change our privacy policy to reflect updates to our business processes, current acceptable practices, or
legislative or regulatory changes. If we decide to change this privacy policy, we will post the changes here at the same link by which
you are accessing this privacy policy.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of
your personal information.
Contact Us
For any questions or concerns regarding your privacy, you may contact us using the following details:
Will Turpin-Doty
